Shipping policy
At Vitaskulpt, we strive to ensure that your order is processed and delivered in a timely manner. Please review our shipping policy below for details on processing times, shipping options, and delivery timeframes.
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive an order confirmation email once your order has been placed, followed by a shipping confirmation email with tracking details once your package is dispatched.
Shipping Options & Estimated Delivery Times
We offer the following shipping methods:
1. EXPRESS Tracked & Insured Shipping
- Estimated delivery: 3-7 business days
- Includes tracking and insurance for added security
- Recommended for faster and more secure shipping
2. FREE Tracked Shipping
- Estimated delivery: 7-10 business days
- Complimentary on all eligible orders
- Includes tracking for real-time shipment updates
Order Tracking
- Once your order has shipped, you will receive a tracking number via email to monitor your package's progress.
- If you do not receive a tracking email within the estimated processing time, please check your spam/junk folder or contact our support team.
Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, or import fees, which are determined by the destination country.
- These charges are the responsibility of the customer, and Vitaskulpt is not responsible for any delays caused by customs clearance.
Shipping Delays & Issues
- While we work with trusted carriers to ensure timely delivery, unforeseen delays such as weather conditions, customs processing, or carrier disruptions may occur.
- If your package is significantly delayed or lost, please contact us at support@vitaskulpt.com for assistance.
For any further questions or concerns regarding your shipment, feel free to reach out to our support team at support@vitaskulpt.com.
Thank you for choosing Vitaskulpt!